2.21 Server Diagnostic Report

The Server Diagnostic Report scans your MyID system and produces a report on the following information:

• Products installed.

  Lists the Intercede products installed, including the MyID server along with any installed add-ons, cumulative updates, and hotfixes.

• Server configuration.

  Provides a snapshot of the installation registry, the customization GUID, and non-sensitive data selected or input during installation.

• Features installed.

  Lists all MyID features, and marks each as "Local" (selected during installation) or "Absent" (not selected during installation).

• Licenses.

• Devices.

  Lists all devices supported in this version of MyID.

• Enabled CAs.

  Lists the CAs enabled in your system.

• Server settings.

  Lists the configuration options from the Operation Settings and Security Settings workflows.

  Note: The listing uses the internal database names to prevent any confusion arising from translated options labels.

• Web applications.

  Lists the configuration of web sites and applications in IIS.

• DLL files installed.

• COM interfaces.

• Shared reference counts.

  Indicates where installed products share files.

Click Show Server Diagnostic Report to open the report in a text editor. This file is available under the name:

ServerDiagnosticsReport.txt

in the following folder:

<install folder>\Support Tools\MyIDInstallationAssistant\TestReports\

Click Next to move to the next stage.